• Omnis mobile solution •
THE CHALLENGE
Alphaplan AG decided to completely redesign the online functionality of its facilities management software: their previous web-based application for time recording and order processing had become somewhat outdated. They wanted to convert the solution to a modern, user-friendly mobile application in order to give all employees access to all relevant & timely information, and make work processes more efficient. At the same time, the company wanted to add new functions to further improve the services provided to customers and create new offerings, and to fully integrate the new app into the existing Omnis ERP system.
Alphaplan wanted to complete the development as quickly as possible with their own team of two developers, while the change over from the old to the new solution had to be completed during ongoing operations.
THE SOLUTION:
Thanks to the high productivity of the Omnis Studio development environment, these goals were achieved within just a few months. The new mobile application was created with a modern user-friendly interface that makes it easier for employees to organize their work.
The efficiency of the app was significantly increased with the easy to use job recording function, an enhanced appointment management and reminder function, plus a new central event management function that uses various media (phone, email, written, customer or user portal) as well as a new event journal. At the same time, these functions ensure that all documentation and administration is stored reliably. Employees can now access all relevant data, such as area lists with all management details, property master data, documents, plans, technology, special instructions (e.g. for winter services). In addition, the tradesmen can be assigned to the respective property at any time and from any location, thus ensuring the high quality of service for which Alphaplan is renowned.
“The JavaScript components available in Omnis Studio allowed the implementation of an easy to use and clear web application. During development we were able to concentrate on the processes and interfaces to the management system (also implemented with Omnis) and only had to spend a minimum of time and effort on UI development and data connection, as this is solved in a uniquely simple and productive way by the JavaScript integration of Omnis”, reports Peter Egli, CIO of Alphaplan.
The new mobile app is already being used by many of Alphaplan’s housekeepers, gardeners, parking lot inspectors, cleaners and tradesmen, and the user base is constantly expanding. The feedback on the new solution has been very positive.
Alphaplan AG
Hegnau-Zurich, Switzerland
www.alphaplan.ch
CHALLENGE
Alphaplan AG aimed to modernize its outdated web-based facilities management software for time recording and order processing. They sought to develop a mobile application that would provide employees with real-time access to relevant information, streamline work processes, and add new features to enhance customer service. The app needed full integration with their existing Omnis ERP system, and the company wanted it developed quickly by a small in-house team, all while ensuring a smooth transition from the old system during ongoing operations.
SOLUTION
Using Omnis Studio’s development environment, Alphaplan AG rapidly created a user-friendly mobile app in just a few months. The new app features improved job recording, appointment management, event management, and access to all relevant property and service data. Omnis Studio’s JavaScript components enabled fast UI and data integration, significantly increasing the app’s efficiency. The mobile solution is now widely used by Alphaplan employees, receiving highly positive feedback.
The Company
Founded in 1983, Alphaplan AG is a Swiss company offering comprehensive property management services, including caretaking, cleaning, and emergency services. With over 300 employees and ISO certifications in quality and environmental management, Alphaplan continues to grow, adhering to its “Everything in and around your property” strategy.
CIO Alphaplan Group
THE COMPANY:
Alphaplan AG, headquartered in Hegnau, Switzerland, was founded in 1983 with the aim of offering an alternative form of management to traditional home maintenance. Since then, the range of services has been continuously expanded and now includes various services such as caretaking & technology, cleaning services, car park management, various handicraft services, garden maintenance and support services such as emergency services (on-call service), helpdesk, reception & mail, container cleaning, and so on.
Alphaplan employs over 300 people at 7 locations in Switzerland. The company’s quality and environmental management have been ISO-certified for many years. Alphaplan continues to grow and strongly adheres to strategy “Everything in and round your property”.
WHY OMNIS:
“Our web application for time recording and order management was getting a bit outdated. With the Omnis JavaScript Client we were able to completely rewrite the old web application and add important functions within a few months. The diverse possibilities of the Omnis JavaScript environment will also give us room for future extensions (e.g. QR code). Due to the perfect integration into our Omnis ERP application and the reuse of existing Omnis code, the development efficiency was outstanding”.
