Technical Support contact details    
     
IMPORTANT
You need a valid developer program contract to contact Technical Support for issues other than Installation.
   
   
Germany
Raining Data Germany GmbH
Support hours are 9am to 5pm local time Monday to Friday (excluding holidays). Installation support is Free for 30 days, all other support issues require a valid support program.
Langenhorner Chaussee 40
22335 Hamburg, Germany
email: ge_support@omnis.net
phone: 49.40.532.87.211
fax: 49.40.531.3818
UK
Raining Data UK Ltd
Support hours are 9am to 5pm UK local time
Monday to Friday (excluding UK holidays). Installation support is Free for 30 days, all other support issues require a valid support program.
Mitford House, Benhall
Saxmundham Suffolk IP17 1JS
email: support@omnis.net
support phone: 01728 604080
fax: 01728 604154
 
 
US
Raining Data Corporation
Based in Irvine, CA, we represent customers in the US, Canada and Mexico. We provide all Omnis products, including Omnis Studio and Omnis 7.3v8 development and runtime versions in English and French. We also provide a dedicated support service and Omnis training. Support hours are 9am to 5pm US PST Monday to Friday (excluding US holidays).
25A Technology Drive,
Irvine, CA 92618,
USA

Phone: 949-442-4400
Fax: 949-250-8187
e-mail: us_support@omnis.net.
France
Raining Data France
Support hours are 9am to 6pm local time.
Monday to Friday (excluding French holidays). Installation support is Free for 30 days, all other support issues require a valid support program

47 boulevard de CHARONNE
75011 PARIS   France.
email: support.fr@rainingdata.com
support phone: +33 1 55 28 99 96
fax: +33 1 55 28 99 90

 
 
 
 
 
 
Norway
All Omnis technical support in Scandinavia comes under the German support office, as above.
Please contact ge_support@omnis.net for more information.  
 
 
 
 
Benelux
All Omnis technical support in Benelux comes under the German support office, as above.
Please contact ge_support@omnis.net for more information.    
 
 
 
 
Italy
Software Products Italia
For information about support programs in Italy please visit the support pages on Software Products Italia's website.
Sede: Via Volturno, 12
50019 Sesto Fiorentino, Italia
email: mktg@softpi.it
Phone: ++39 055 3365
Fax: ++39 055 340558
website: www.omnis.it
 
 
 
 
 
 
Greece&Cyrpus
Omnicon
For information about support programs in Greece and Cyprus please visit the Omniscon website.
28 Iasonidou Avenue
G-16777 Elliniko, Greece
Phone: +30 210 96 166 56
Fax: +30 210 96 071 49
e-mail: info@omnicon.gr
 
 
 
 
 
 
Spain&Portugal
Auctor Consulting
For information about support programs in Spain and Portugal please visit the support pages on Auctor's website.
Plaza Francesc Macia, no 8-9
3o C. 08029, Barcelona, Spain
email: info@auctor-consulting.com
Phone: (+34) 933630088
Fax: (+34) 933222340
website: www.auctor-consulting.com
 
 
 
 
 
 
Australia
The DLA Group
For information about support programs in Australia, New Zealand and South East Asia please visit the support pages on The DLA Group web site.
469 Darling Street
BALMAIN, NSW 2041Australia
email: info@dlagroup.com.au
phone: +61.2.9555 4777
fax: +61.2.9555 4788
website: www.dlagroup.com.au